Refund Policy

1. Evaluation and Trial Safeguards

To ensure the Premium Tier satisfies your development and QA engineering requirements before initiating financial obligations, users are strongly encouraged to utilize the Free Tier configuration. The Free Tier showcases the core parsing speeds, interface panels, and underlying rule structures of the Sentinel Engine.

2. Refund Windows and Processing

We utilize PayPal to process payments securely. While PayPal facilitates the transaction, refund requests should be directed to our support team for authorization.

• Standard 14-Day Review Period: Premium Tier subscriptions qualify for a comprehensive refund review within exactly fourteen (14) calendar days from the initial purchase timestamp, provided the account has not executed excessive programmatic automated matrix scans or systematic batch exports that point to operational software abuse.
• Post-14 Day Boundary: All transaction milestones crossing beyond the 14-day window become final and non-refundable. No partial or prorated adjustments are offered for unused calendar segments inside an active yearly billing cycle.

For all billing-related inquiries, payment failures, or to formally request a refund within the valid 14-day window, please contact our support team at [Insert Your Support Email]. Once we approve your request, we will process the refund via PayPal's merchant portal.

3. Cancellation Mechanisms

Subscribers can prevent automatic subscription renewals at any point by navigating to their extension profile dashboard or by managing their billing agreements directly within their PayPal account settings. Upon processing a cancellation:

• Premium features will remain completely accessible until the conclusion of the active paid billing year.
• At the term boundary, the account configuration will automatically transition down to the Free Tier without deleting user profile configurations or historical verification configurations.